I’ve been working from home for a few years now. Virtual call centers are popping up all over, and many are Fortune 500 companies!
I work for National Electronics Warranty (N.E.W), recently named one of the “Best Places to Work” for 2010 by Washington Business Journal.
NEW is hiring Home-Based Customer Care Representatives (CCRs) to take inbound customer service and support calls. As a Home-Based CCR, you help customers from the comforts of your home—answering their questions, troubleshooting problems with their product and arranging service or replacement as needed. It’s a fulfilling job that gives you a variety of schedules, hourly pay and the opportunity to work from home.
Here are a few more Fortune 500 top ranked work at home companies!
Alpine Access was established in 1998. They’re approach to customer service is to bring the call center to the employee verses bringing the employee to the office. With Alpine Access, you are an employee not an independent contractor.Applicants undergo an extensive application process to ensure that Alpine Access is hiring the best customer service reps. All interviews are done online. Also there is no fees but, once an applicant is offered the position they are required to pay $45 for a background check.
Arise Virtual Solutions, Inc.,originally Willow CSN Incorporated, was founded in 1997. Arise specializes in home-based sales, customer service and technical support.They service over 40 companies world wide by providing well rained, profession, telephone representatives. According to their website, You choose when and how often you provide service with flexible scheduling options that allow you to divide your time into increments as few as 30 minutes.With Arise, and a worker is an independent consultant and not an employee.
Cloud 10 was established in 2006. With Cloud 10 a worker is an employee. They allow employees to set there own schedule to allow flexibility. All interviews are done online. The application process is very simple. Cloud 10 specializes in Inbound Communications, Outbound Communications, Back Office Administration, CRM Consultancy Services, Contact Automation, In-Language Support, and Business Continuity.
LiveOps was established in 2000. With LiveOps workers are independent consultants. There are no contractors fees but you will need to pay $30.00 for a background check. LiveOps specialize in Customer Service, Call Center Outsourcers, IT/Operations, Direct Response, and Sales & Marketing. LiveOps has over 200 customers ranging from small businesses to Fortune 500 companies.
West is a Fortune 10000 company. With west you can work in office or at home. There are no fees to be paid ever. West At Home offers schedules based on either per minute rate, per call OR guaranteed hourly rate. With West At Home workers are independent contractors.
Established in 1996, Working Solutions has been providing excellent customer service reps. With Working solutions workers are independent consultants. There are no fees to be paid ever.
There are tons of other legitimate companies out there you just need to know where to look.There are even some well known companies that you may have never thought you could work for at home some of these include:
* Delta Airlines
When looking at these work at home jobs remember to look at the technology specifications. Many of these companies will have requirements such as equipment and computer capabilities. Do not fear,with these companies the most you will need is a dedicated phone line, a head set, a working computer, a printer and a fax. But again view the sites carefully to ensure your hardware is up to par.