Yes, I work from home!

October 20, 2010

I’ve been working from home for a few years now.  Virtual call centers are popping up all over, and many are Fortune 500 companies!

I work for National Electronics Warranty (N.E.W), recently  named one of the “Best Places to Work” for 2010 by Washington Business Journal.

NEW is hiring Home-Based Customer Care Representatives (CCRs) to take inbound customer service and support calls. As a Home-Based CCR, you help customers from the comforts of your home—answering their questions, troubleshooting problems with their product and arranging service or replacement as needed. It’s a fulfilling job that gives you a variety of schedules, hourly pay and the opportunity to work from home.

Here are a few more Fortune 500 top ranked work at home companies!

Alpine Access

Alpine Access was established in 1998. They’re approach to customer service is to bring the call center to the employee verses bringing the employee to the office. With Alpine Access, you are an employee not an independent contractor.Applicants undergo an extensive application process to ensure that Alpine Access is hiring the best customer service reps. All interviews are done online. Also there is no fees but, once an applicant is offered the position they are required to pay $45 for a background check.

Arise

Arise Virtual Solutions, Inc.,originally Willow CSN Incorporated, was founded in 1997. Arise specializes in home-based sales, customer service and technical support.They service over 40 companies world wide by providing well rained, profession, telephone representatives. According to their website, You choose when and how often you provide service with flexible scheduling options that allow you to divide your time into increments as few as 30 minutes.With Arise, and a worker is an independent consultant and not an employee.

Cloud 10

Cloud 10 was established in 2006. With Cloud 10 a worker is an employee. They allow employees to set there own schedule to allow flexibility. All interviews are done online. The application process is very simple. Cloud 10 specializes in Inbound Communications, Outbound Communications, Back Office Administration, CRM Consultancy Services, Contact Automation, In-Language Support, and Business Continuity.

LiveOps

LiveOps was established in 2000. With LiveOps workers are independent consultants. There are no contractors fees but you will need to pay $30.00 for a background check. LiveOps specialize in Customer Service, Call Center Outsourcers, IT/Operations, Direct Response, and Sales & Marketing. LiveOps has over 200 customers ranging from small businesses to Fortune 500 companies.

West

West is a Fortune 10000 company. With west you can work in office or at home. There are no fees to be paid ever. West At Home offers schedules based on either per minute rate, per call OR guaranteed hourly rate. With West At Home workers are independent contractors.

Working Solutions

Established in 1996, Working Solutions has been providing excellent customer service reps. With Working solutions workers are independent consultants. There are no fees to be paid ever.

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There are tons of other legitimate companies out there you just need to know where to look.There are even some well known companies that you may have never thought you could work for at home some of these include:

* Delta Airlines
* JetBlue
* Uhaul
* 1800flowers

When looking at these work at home jobs remember to look at the technology specifications. Many of these companies will have requirements such as equipment and computer capabilities. Do not fear,with these companies the most you will need is a dedicated phone line, a head set, a working computer, a printer and a fax. But again view the sites carefully to ensure your hardware is up to par.

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Tips For Success In Business

April 17, 2008

Never walk down the hall without a document in your hands. People with documents in their hands look like hardworking employees heading for important meetings. People with nothing in their hands look like they’re heading for the cafeteria.

People with the newspaper in their hands look like they’re heading for the bathroom. Above all, make sure you carry loads of stuff home with you at night, thus generating the false impression that you work longer hours than you do.

* * *

Use computers to look busy. Any time you use a computer, it looks like work to the casual observer. You can send and receive personal e-mail, calculate your finances and generally have a blast without doing anything remotely related to work.

These aren’t exactly the societal benefits that everybody from the computer revolution expected but they’re not bad either. When you get caught by your boss–and you will get caught–your best defense is to claim you’re teaching yourself to use the new software, thus saving valuable training dollars.

You’re not a loafer, you’re a self-starter. Offer to show your boss what you learned. That will make your boss scurry away like a frightened salamander.

* * *

Messy desk. Top management can get away with a clean desk. For the rest of us, it looks like you’re not working hard enough. Build huge piles of documents around your workspace.

To the observer, last year’s work looks the same as today’s work; it’s volume that counts. Pile them high and wide. If you know somebody is coming to your cubicle, bury the document you’ll need halfway down in an existing stack and rummage for it when he/she arrives.

* * *

Voice mail. Never answer your phone if you have voice mail. People don’t call you just because they want to give you something for nothing– they call because they want YOU to do work for THEM. That’s the way to live. Screen all your calls through voice mail.

If somebody leaves a voice mail message for you and it sounds like impending work, respond during lunch hour. That way, you’re hardworking and conscientious even though you’re being a devious weasel. If you diligently employ the method of screening incoming calls and then returning calls when nobody is there, this will greatly increase the odds that they will give up or look for a solution that doesn’t involve you.

The sweetest voice mail message you can ever hear is “Ignore my last message. I took care of it.” If your voice mailbox has a limit on the number of messages it can hold, make sure you reach that limit frequently. One way to do that is to never erase any incoming messages. If that takes too long, send yourself a few messages.

Your callers will hear a recorded message that says, “Sorry, this mailbox is full”–a sure sign that you are a hardworking employee in high demand.


Top 10 Excuses For Falling Asleep At Your Desk

April 17, 2008

Sleeping in the office too often? You might need this:

“They told me at the blood bank this might happen.”

“I wasn’t sleeping, I was trying to pick up contact lens without hands.”

“I wasn’t sleeping! I was meditating on the mission statement and envisioning a new paradigm!”

“Amen”

“This is just a 15 minute power-nap like they raved about in the last time management course you sent me to.”

“Whew! Guess I left the top off the liquid paper”

“I was doing a highly specific Yoga exercise to relieve work related stress.”

“This is one of the seven habits of highly effective people!”

“Boy, that cold medicine I took last night just won’t wear off!”

“Darn! Why did you interrupt me? I had almost figured out a solution to our biggest problem.”

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